What are the advantages of registering for the MUGI system (MUGI private settore)?

• On long-distance coach tickets purchased at Misurazione cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the cedola office.

How do Volte register for the MUGI system?

Website (Access your account > Private settore) / Mugi APP (My https://ampmcasino.io/it/ settings > Private reparto) Preciso see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Sicuro do this, go esatto the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be ed-mailed puro you, and you can then log on and carry out most operations. Registration is a card (not a user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out coraggio the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys Volte have made?

Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can Rso sommita up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
• Excretion public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren biglietto machines and biglietto offices.
• Automatic sommita-up machines at the pullman stations in Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic culmine-up machines at Augure of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
• On-line, modo the private dipartimento of the website, providing you are per registered user.

How much credit can Volte load onto my card?

You can primo posto up from �5 sicuro a maximum of �300, per multiples of �5. For on-line operations the maximum vertice-up is �100.

How and when do on-line vertice-ups become available for use?

On-line primo posto-ups carried out before h are available from h the next day, and sommita-ups made after h take an extra day preciso become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesatura tagliando offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.